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(Jauna lapa: *make sure that the indicated user name and e-mail address is correct; **when connecting to the administration panel, you need to enter a user name that you received **when you create...)
 
 
7. rindiņa: 7. rindiņa:
 
*check whether your hosting account is not closed;
 
*check whether your hosting account is not closed;
 
*check if you can open the homepage.
 
*check if you can open the homepage.
If it seems that all of mentioned above is in order, please contact the tech support of SIA Hostnet by writing to support@hostnet.lv or make a request from your Client Area.
 

Pašreizējā versija, 2016. gada 17. novembris, plkst. 08.12

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Message definition (CPanel/webmail error message)
*pārliecinieties, ka lietotājvārds un e-pasta adrese ir norādīti pareizi;
**pieslēdzoties administrēšanas panelim, Jums jāievada lietotājvārds, kuru saņēmāt, kad izveidojāt kontu;
**pieslēdzoties Webmail, Jums jānorāda pilna e-pasta adrese;
*pārliecinieties, ka parole ir norādīta pareizi – mēs iesakām paroli kopēt, lai izvairītos no kļūdām tajā;
**pārliecinieties, vai, kopējot paroli, klāt nav iekopējusies atstarpe;
**pārliecinieties, ka, rakstot paroli, nav ieslēgts Caps Lock taustiņš;
*pārbaudiet, vai Jūsu hostinga konts nav slēgts;
*pārbaudiet, vai izdodas atvērt mājaslapu.
Tulkojums*make sure that the indicated user name and e-mail address is correct;
**when connecting to the administration panel, you need to enter a user name that you received **when you created the account;
when connecting to Webmail, you must indicate the full e-mail address;
*make sure that the indicated password is correct – we are suggesting you to copy your password to avoid the mistakes in it;​
**make sure that copying the password you did not copied the space;
**make sure that Caps Lock key is turned off when you are typing your pasword;
*check whether your hosting account is not closed;
*check if you can open the homepage.
  • make sure that the indicated user name and e-mail address is correct;
    • when connecting to the administration panel, you need to enter a user name that you received **when you created the account;

when connecting to Webmail, you must indicate the full e-mail address;

  • make sure that the indicated password is correct – we are suggesting you to copy your password to avoid the mistakes in it;​
    • make sure that copying the password you did not copied the space;
    • make sure that Caps Lock key is turned off when you are typing your pasword;
  • check whether your hosting account is not closed;
  • check if you can open the homepage.