Atšķirības starp "CPanel/webmail error message/en" versijām
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(Jauna lapa: '''If you cannot connect to your account, please follow these steps:''') |
(Jauna lapa: *make sure that the indicated user name and e-mail address is correct; **when connecting to the administration panel, you need to enter a user name that you received **when you create...) |
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| 6. rindiņa: | 6. rindiņa: | ||
'''If you cannot connect to your account, please follow these steps:''' | '''If you cannot connect to your account, please follow these steps:''' | ||
| − | * | + | *make sure that the indicated user name and e-mail address is correct; |
| − | ** | + | **when connecting to the administration panel, you need to enter a user name that you received **when you created the account; |
| − | + | when connecting to Webmail, you must indicate the full e-mail address; | |
| − | * | + | *make sure that the indicated password is correct – we are suggesting you to copy your password to avoid the mistakes in it; |
| − | ** | + | **make sure that copying the password you did not copied the space; |
| − | ** | + | **make sure that Caps Lock key is turned off when you are typing your pasword; |
| − | * | + | *check whether your hosting account is not closed; |
| − | * | + | *check if you can open the homepage. |
| + | If it seems that all of mentioned above is in order, please contact the tech support of SIA Hostnet by writing to support@hostnet.lv or make a request from your Client Area. | ||
Ja šķiet, ka viss iepriekš minētais ir kārtībā, lūdzu, sazinieties ar SIA Hostnet tehniskā atbalsta dienestu, rakstot uz support@hostnet.lv vai izveidojiet pieprasījumu no savas klientu zonas. | Ja šķiet, ka viss iepriekš minētais ir kārtībā, lūdzu, sazinieties ar SIA Hostnet tehniskā atbalsta dienestu, rakstot uz support@hostnet.lv vai izveidojiet pieprasījumu no savas klientu zonas. | ||
[[Category:CloudHosting]] | [[Category:CloudHosting]] | ||
Versija, kas saglabāta 2016. gada 17. novembris, plkst. 08.12
When attempting to connect to the cPanel / Webmail, I get an error message
If you cannot connect to your account, please follow these steps:
- make sure that the indicated user name and e-mail address is correct;
- when connecting to the administration panel, you need to enter a user name that you received **when you created the account;
when connecting to Webmail, you must indicate the full e-mail address;
- make sure that the indicated password is correct – we are suggesting you to copy your password to avoid the mistakes in it;
- make sure that copying the password you did not copied the space;
- make sure that Caps Lock key is turned off when you are typing your pasword;
- check whether your hosting account is not closed;
- check if you can open the homepage.
If it seems that all of mentioned above is in order, please contact the tech support of SIA Hostnet by writing to support@hostnet.lv or make a request from your Client Area.
Ja šķiet, ka viss iepriekš minētais ir kārtībā, lūdzu, sazinieties ar SIA Hostnet tehniskā atbalsta dienestu, rakstot uz support@hostnet.lv vai izveidojiet pieprasījumu no savas klientu zonas.
